Decluttr includes free shipping, which is a perk, but Back Market’s warranty and return policies often surpass Decluttr’s offerings. If customer support and a variety of options matter, Back Market stands out. The aim of Back Market is to offer users sustainable and affordable technology. Plus, it offers a one-year warranty on all purchases, as well as free returns in case a customer is not happy with their purchase. This gives customers more confidence when buying, knowing that they can receive replacements or refunds if their products fail within one year.
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Product Variety
Back Market specializes in selling refurbished devices, which are pre-owned items restored to full functionality by certified refurbishers. These devices undergo rigorous testing, repairs, and quality checks to ensure they meet high standards. By focusing on refurbishment instead of selling brand-new products, Back Market significantly reduces costs, passing those savings on to buyers. One standout feature of Back Market is its warranty and return policies. All products come with at least a 1-year warranty, giving buyers peace of mind. If an item doesn’t meet expectations, the platform offers a hassle-free return process.
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Based on our experience, we cannot confidently recommend Back Market. While there’s a chance of getting a decent phone, the risk of receiving a poorly refurbished one is too high. For now, it might be safer to look elsewhere for refurbished phones. Yet Back Market inspects their products rigorously before selling them. So buying from Back Market is safe and cost-effective.
Public reaction was largely negative, with accusations of corporate overreach and threats to boycott Erisco products. Claims surfaced that CEO Eric Umeofia threatened Okoli’s life during a TV interview, but fact-checks deemed this misleading—he emphasized pursuing legal action until resolution. The incident drew parallels to freedom of speech issues, with Okoli facing potential jail time.
Dissatisfied customers frequently mention issues with device condition and customer service. The platform connects professional refurbishers to a global customer base seeking affordable, high-quality refurbished electronics. It therefore provides you access to a large marketplace, thereby adding to the multiple options. To make sure the products are safe and working correctly, Back Market tests them all with third party US Testing Companies. They use special tech to spot problems you can’t see easily. As well, each item has a one-year guarantee so customers can trust the goods.
Offering valuable products with great prices and giving the environment a chance to recover, Back Market has become an influential entity in the refurbished goods market. The company’s focus on refurbished items reduces the environmental damage caused by e-waste. If you want a good phone for a low price, Back Market is a great place to shop. You get discounts of up to %70 of the item’s original price. You can even get better prices than selling on Craigslist. Lucky for you, Back Market can offer you a good refurbished phone without emptying your bank account.
Affordable Prices
The bm kept a regular text chain of messages through an email link. Customers can browse a wide range of used devices on the site, including smartphones, computers, headphones, and cameras. Back Market provides a marketplace for third-party sellers to sell discounted refurbished items. Therefore, it acts as a middleman between sellers and consumers. Whatever customers buy is shipped directly from the merchants themselves. From delivering the items within a few days to offering a limited warranty, Back Market holds their sellers to high standards.
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Customers have reported a satisfaction rate that suggests Back Market devices often meet their expectations. In our examination of Back Market’s credibility, we’re particularly attentive to what people are saying about their experiences. Direct customer reviews and structured feedback are indispensable tools in assessing the quality and reliability of Back Market’s offerings. Back Market is a French business from 2014, specializing in reconditioned electronic devices. Besides, their products are tested carefully to guarantee top-notch quality.
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This guarantees the performance and reliability of the products sold on the platform. While Back Market has many positives, it’s not without its limitations. Limited availability of specific models can sometimes be an issue. Popular items may sell out quickly, leaving fewer choices for buyers seeking specific devices.
Excellent Quality Refurbished IPhone
I did not see any discoloration and I used a magnifying glass to search the phone for such evidence. Back Market has a super smooth order placement and order processing. Besides offering multiple payment options such as Visa, MasterCard, Discover, American Express, and Affirm, the marketplace provides a straightforward checkout process. I received a great product,very easy to order and it was a very fast delivery. With unresponsive and unorganized customer service, getting a faulty phone would be a hassle to return or fix.
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However, common complaints include long 12-hour shifts, which can be demanding. The brand emphasizes eco-friendliness through reduced water and energy use from fewer washes, along with a 30-day money-back guarantee. However, some users question the “self-cleaning” claims, viewing them more as antimicrobial enhancements rather than a replacement for regular laundering. Their system will track your products, which are typically shipped within one business day, depending on when you complete your order. However, if your order contains a large device, it will ship within two business days.
Positive feedback also extends to the company’s green tea and seasonings, which are marketed for health benefits and versatility in cooking. These reviews underscore Erisco’s role in promoting made-in-Nigeria brands, aligning with consumer preferences for local, nutritious options. Although they have quite a few positive reviews, some users also have concerns. Anyway, it’s safe to say that the significant amount of positive reviews makes Back Market reliable. Back Market offers products such as smartphones, laptops, video game consoles, kitchen appliances, and more, all of which are certified to be in working condition.
- BM refused to give documentation of motherboard test or initial need for the phone to be “refurbished” prior to selling it to us.
- I sent it with clean and clear but they sent it back used someone’s.
- Depending on the transaction amount and region, Back Market provides free shipping.
- They have a huge selection of certified pre-owned products.
- Rest assured, our customer care agents are always at the ready, should any issues arise with the condition of your purchased item.
- However, the volume of complaints on BBB and mixed Reddit feedback highlight risks like product defects and service lapses.
When it comes to quality control, we’ve got an algorithm and a dedicated team that work hand in hand. This ensures that every product sold on our platform, from smartphones to laptops, passes rigorous testing and is in excellent condition. Back Market is a legitimate platform specializing in refurbished electronic goods.
